Holiday cancellation insurance
Dear Mr/Mrs/Ms,
we are pleased that you have decided to stay with us. In the case of the unexpected causing you to forego your holiday, the following conditions apply:
You can cancel up to 3 months before your set arrival date. If you cancel between 3 months and 4 weeks before your set arrival date we will charge you 3 days of your holiday. If you cancel within the 4 weeks directly before your set arrival date, then 70% of the booking will be charged.
Mandatory information according to the EU-Regulation N. 524/2013 of the European Parliament and of the Council.
Platform for online dispute resolution for consumer disputes (ODR) to the European Commission:
http://ec.europa.eu/consumers/odr/
We recommend our ’Red Rooster’
cancellation protection policy so that you can spare yourself unnecessary costs.

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